On Fri, 10 Dec 1999 09:51:31 -0600, Charlie Vu Nguyen wrote:

>it's more tricky if the Boris bundled with DVRaptor is not for the Raptor...
>it's for the DVRex... I got my Raptor sometime ago and that was what I got...
>and since I don't know what to do to exchange it... it's still remained
>unwrapped...

This happened to me, too.
After running around a bit between the maker of Boris and
the seller of the package, I hit the right person at
the software maker (in technical support, as I recall,
after bouncing around various departments a while) who
provided a new serial number which unlocked the version
I wanted (no need to exchange the disk, just get a new
number for it).