On 29 Sep 1998 01:07:28 GMT, "Brain Fart" wrote:

>Does anyone know where to find the latest version of Adaptec's DVDeck? I've
>had Spark for some time, but the transfer back to tape still fails regularly
>and this is my only hope (other than throwing away $2500 worth of stuff :-)
>
>DPS has been absolutely no help whatsoever in resolving this. When I said
>Win98, the first thing out of their mouth was "we don't support Win98."
>Then when I said it did that under Win95, then they changed their story and
>said it was Adaptec's fault.
>
>Can anyone help? Is there a better card, like Pinnacle/Miro's DV300? I
>just need to get the problem solved and a company that will help me rather
>than point the finger at someone else (DPS).

(Lack of a valid return address complicates responses...)
You don't say what set-up you have, how you are trying to do
the playback, and what happens/symptoms... The Spark card and
software is excellent (and the hardware is essentially the same
as several other cards...) - but set-ups can take a bit of doing...
(You may have set capture/Premiere audio-interleave numbers wrong,
you may be trying to use time-line playback instead of AVI playback
list, ETC. Tell us more, if you want suggestions...) I agree DPS
help is rather poor, though (they were ready to give me my money
back for the Spark, when the solution to my problem turned out
to be simple...).