From: kucharsk@drmail.dr.att.com (William Kucharski)
Newsgroups: rec.audio.high-end
Subject: Re: Apogees or Magnepans?
Date: 5 Jun 1996 20:07:18 -0400
Organization: Lucent Technologies, Denver, CO
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While reading article <4oq46t$r4h@agate.berkeley.edu>, I noticed that
asp@borealis.com said the following:

>spking@netcom.com (Sundar Kingsley) writes:

>>I would also like to hear from Apogee owners of their experiences with
>>Apogee's customer service. I have never had to deal with them so far
>>and I am also considering used Caliper or Duetta signatures.

>One may argue that never having to deal with them speaks for itself
>:-) I have used Duetta Signatures for five years without problems with
>an old 'real class A' Krell KSA-50mkII and I have not yet heard
>anything which sounds all-round better to my ears at anywhere near the
>price. Seamless transition all the way from window-rattling organ
>pedal to the most delicate cymbal brushwork plus that incomparable
>ribbon midrange - one of the all-time great speakers IMNVHO!

I second that opinion. I have Caliper Signatures and would not trade
them for anything (except perhaps Duetta Signatures or, obviously if
my home could support them properly, Divas.) I'll refrain from my
usual "If I buy anything it would be the ribbon panels from the Studio
Grands since they're effectively Duettas and the ribbon <-> sub
transition is just too audible for me" rant...

Apogee customer service was always exemplary when I dealt with them,
from always being willing to help with any problem I may have had. If
I had an installation or placement question, more often than not I
ended up speaking to Jason Bloom himself!

Now, I say "was" as a note of caution, as I have no idea what their
customer service is like since they were purchased by a/d/s last
year...

--
| William Kucharski, Lucent Technologies | Opinions expressed herei
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| Work Internet: kucharsk@drmail.dr.lucent.com | are MINE alone, NOT thos
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| Fun Internet: kucharsk@netcom.com Ham: N0OKQ | of Lucent Technologies.
| President, "Just the Ten of Us" Fan Club | "Dittos from Denver, CO"